Can you get Geek Squad protection on open BOx?
All products come with the duration of the MFG warranty and are eligible for Geek Squad Protection plans. If this product does not meet your needs or perform to your expectations, it also qualifies for our standard Return and Exchange Policy2.
Open box items carry the full manufacturer warranty per Best Buy.
The manufacturer's warranty may or may not apply, too. So if you buy an open-box product that turns out to be damaged or defective, you have no recourse. Not all retailers do this, but you'll want to find out before you buy. Even with these caveats, open-box items can still be a bargain for careful shoppers.
Each open-box product was tested or inspected to verify proper working order and physical appearance, and assigned a condition — Excellent, Satisfactory or Fair. In addition, most open-box products include all parts and accessories (exceptions are noted as part of the product's condition).
Yes, both your product and the specific Geek Squad Protection Plan need to be purchased from Best Buy.
Typically, open-box items are goods returned by customers, inspected by the retailer, found to be in working order, and re-sold at a discount, rather than returned to the manufacturer The open-box products sold at Best Buy come with a complete manufacturer warranty as a new one.
The open-box designation refers to products that have been returned to a Best Buy store. Some of these items are just like new, while others might have slight wear or cosmetic damage and are discounted accordingly.
A good rule of thumb for electronics is to keep the packaging for the life of the warranty. If storage is an issue, (of course it is for a big screen TV box), break down the boxes at the seams, and fold them for easier storing. They can always be taped back together.
Open Box Products Offer Great Chance to Negotiate
But they don't always sell quickly. So whenever you see a floor model for sale, consider it an opportunity to negotiate an even lower price. As a general rule of thumb start at 25% and be prepared to meet in the middle.
An open-box product is an item that has been returned by a customer after opening it and sold again by the retailer. There are many reasons why customers return these open-box items, but they don't have to be necessarily faulty.
Are Geek Squad warranties worth it?
If you're still thinking if the Geek Squad Protection Plan is worth it for your TV, it's a definite yes! But, if your TV or device is not the high-end class or not so pricey, you might want to pass with this protection plan – just the warranty cover will do.
Usually, open box means that the customer has bought it, opened it, and then they didn't like it, so they returned it. Geek Squad will then check it, restore it, and box it up again.

Technically, in terms of quality, an open box laptop should be no different than a brand-new laptop. This is not always the case, however, and some retailers can mislead consumers by selling “open box” laptops that have defects or other wear and tear the potential buyer is unaware of.
You can have both, but the difference is that Geek Squad protection is for a single item, whereas Totaltech supports a wide variety of tech needs. If you sign up for Totaltech, free Geek Squad support is included.
The geek squad members are always very professional, listen intently and ask questions until they thoroughly understand my situation. I have never left the store without the job being completely done to my satisfaction. I would never consider purchasing a PC without buying a service contract with them.
Benefits of a Total Tech Support membership.
The heart of Total Tech Support gives you unlimited support for all your tech and appliances, no matter where you purchased them. Get help in store, over the phone and 24/7 online.
Open-Box Fair: Products in Fair condition operate as intended, but show more significant scratches, dents or chips & for example, an appliance returned to a Best Buy store with a dent or large scratch or a TV with a minor scuff on the screen that doesn't affect viewing quality.
Open box means the packaging and box have been opened and the item may or may not have been removed. These products are typically floor models, display models or returns that have been inspected for safety, functionality and cleanliness. Flaws, if any, will be minor. The original box may not be included.
Please return items with all accessories and packaging. If you do not, we may either deny the return or allow a return with a nonrefundable deduction on your refund for what is missing. Bundle discount and free items.
Minimum savings is 5%. Savings on Open Box Excellent-Certified products may vary. Excludes special order, refurbished and pre-owned items. Offer limited to in-stock items.
Is Geek Squad Certified refurbished good?
Best Buy Geek Squad
According to a Best Buy rep, all Geek Squad Certified refurbished items undergo the same detailed product testing, sanitization, and cosmetic grading process. Best Buy won't refurbish something if it has too much cosmetic damage or if it can't be repaired to Geek Squad standards.
Refurbished – Excellent: Product has been tested for 100% functionality and has a few to no visible signs of wear. Refurbished – Good: Product has been tested for 100% functionality and has light signs of wear or micro-scratches.
proof of purchase - usually a receipt showing where and when you bought the goods. details of what the problem is. a photocopy of the warranty or guarantee.
If any Priority Mail Express service or Priority Mail service packaging or packaging supplies e.g., Priority Mail tape to seal a USPS Retail Ground® package, are used on any other class of mail, the applicable Priority Mail Express or Priority Mail price will be charged.. Misuse may be a violation of federal law.
- All I have in my budget is X.
- What would your cash price be?
- How far can you come down in price to meet me?
- What? or Wow.
- Is that the best you can do?
- Ill give you X if we can close the deal now.
- Ill agree to this price if you.
- Your competitor offers.
Our Price Match Guarantee covers new items (excludes clearance, refurbished and open-box items).
Shop on Sunday to get the best selection and price.
Flyers with sale prices come out Sunday for Best Buy and their local competitors. So, not only can you score the best prices and widest selection at Best Buy on Sunday when the sales start, you can ask Best Buy to match any competitor's sale price too.
An open-box item refers to one with an opened box that is often resealed or repackaged by the reseller. It's worth noting that an open-box product is also just an opened box, meaning the contents inside (the original product) are brand new and unused.
Clearance items are brand-new, factory-sealed products that are end of life or discontinued by the manufacturer. Open-box. Customers return opened products for a variety of reasons — a gift was the wrong colour or model, or the phone or computer was too big to fit.
- What does the Geek Squad Protection plan include? 100% of parts and labor are covered to repair manufacturer defects not covered by the manufacturer's warranty. In-home service, including diagnosis and repair, for all TVs larger than 32” Global Coverage Benefit.
What is standard Geek Squad Protection?
Geek Squad® Protection enhances your manufacturer warranty and gives you extended coverage when the warranty ends. Geek Squad Protection often covers important repairs that your manufacturer warranty doesn't (like failure due to a power surge).
- $89.99. Or. 4 payments starting at. $22.50. with.
- Deals on related items: 3-Day Sale. Geek Squad TV & Home Theater Warranties deals. Outlet Deals.
What is the difference between open-box and refurbished products? The main difference between an open-box and a refurbished product is that the latter has been repaired to be sold again with a warranty, while the former has been returned and put back in store with an open-box label.
Our Price Match Guarantee covers new items (excludes clearance, refurbished and open-box items). One price match at the time of purchase, per identical item, per customer, at the current pre-tax price available to all customers is allowed.
Geek Squad competitors include iCracked, Nerds On Call and Techvedic. Geek Squad ranks 1st in CEO Score on Comparably vs its competitors. See below how Geek Squad compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Preowned means someone traded it in for a newer or different model. Open box is something someone retuned without the package it came in.
Used - Like New or Open Box: An item in perfect working condition. Original protective wrapping may be missing, but the original packaging is intact and in good condition with minor damage possible. Instructions are included.
Therefore, to shoppers, this could mean like buying a brand-new product – unused – and for a good discount. An open-box item is typically returned goods or floor models, which have been tested, inspected, and graded to ensure that it works like its new version.
Is Totaltech worth it? If you're serious about your tech and want to protect it to the best of your ability, a Totaltech membership is perfect for you! Best Buy's membership offers you a plethora of benefits that'll give you free repairs, service calls, installations and so much more.
Thanks for your question. At this time, a device covered by the Accidental Geek Squad Protection is only for the individual computer. We do have a membership plan called Total Tech Support that covers an unlimited amount of computers for other services and support.
Does Best Buy Total Tech replace?
If your unremovable battery won't hold a charge, we'll replace your product. To get help, just bring your product into a Best Buy store. We'll check out what's wrong and get you a replacement (if the product is available) or reimburse you.
The Bottom Line. Geek Squad, the best-known tech-support service, boasts deep resources and U.S.-based agents. Its $9.99-a-month plan is also the least expensive you'll find among competing services.
- Device Help and Simple Repair.
- Tablet Setup and Troubleshooting (Remote and In-Store)
- Printer Troubleshooting.
- Data Backup or Transfer (Remote and In-Store)
- Email Troubleshooting.
- Diagnostic Service.
- Operating System Install (Remote and In-Store)
If your device has been infected, we'll remove the viruses and spyware. We can also fix operating system issues, including start-up errors and blue screens. We'll recommend solutions to prevent future infections, and install any critical updates to your software.
Screen-only damage: $29. Back glass damage: $29 (applies to iPhone 12 or newer). Any other accidental damage: $99.
Totaltech will cover most tech that you already own, but it does not retroactively add the Best Buy protection plan/AppleCare+ to past purchases. This only applies to purchases from when you bought the membership and for as long as it's active.
If it was originally purchased less than 60 days ago, then you can still get AppleCare+, otherwise you cannot.
Can I still purchase AppleCare+ after I've received and opened the device? You are eligible to add AppleCare+ to your Apple device up to 60 days after the date of your hardware purchase. Please visit a Best Buy store with proof of purchase and receive a visual inspection of your device.
The Open Box Mobile Warranty covers all and every kind of technical problem in the equipment. The problem will be readily evaluated and due actions will be taken to repair/replace it, without any cost for the customer.
If you want to return or exchange your purchase, please know that you can return or exchange almost everything within 15 days for a full refund. Simply bring your item(s) to us with all contents and packaging and your proof of purchase, and we will process your return or exchange.
Can I return Best Buy open box to any store?
You may return any item purchased on BestBuy.com at any Best Buy store. For faster return processing, please bring your packing slip (if you received one), or your receipt, the credit card used to make your purchase, and a valid photo ID.
iPhone/iPad return policy
If you are not fully satisfied with your iPhone/iPad purchase, you can return your undamaged iPhone/iPad to the Apple Online Store within 14 calendar days from the time you receive your iPhone(s)/iPad(s) for a refund. A 25% open box fee will be assessed on any opened unit (per unit).
If you initially declined but realized that you'd want the coverage, or perhaps you didn't buy your Apple device directly from Apple, don't worry. If you are eligible, you may still purchase an AppleCare+ for your iPhone, iPad, or Mac after your initial purchase.
In most countries and regions, you can buy AppleCare+ within 60 days of your device purchase.
The main difference between open box vs. used products is that products labeled “open box” mean that the item packaging has been opened, but never used. Open box products are like-new. Used products have been used by another party.
Most of the open box items are equivalent to the brand new article. As the name suggests, open box electronics are articles that have only been removed from their original packaging and used as demo models at retail locations. Sometimes, they may be unused returns from consumers.
Best Buy allows open-box returns as long as the item being returned is in like-new condition. They allow you to return refurbished and pre-owned items, too, if they're in like-new condition. But if it's damaged, unsanitary, dented, scratched, or missing major contents, you'll probably be denied the return.
The ground rule when it comes to Costco's refund policy is that you can basically return anything, at any time, no questions asked — with a few exceptions. The return policy applies to merchandise like computers, mattresses, TVs and your membership.